You can send photos of your items to our consignment team at [email protected]. If your items have any imperfections, please include close-up photos of them.

You may also bring the clothing, shoes and accessories you wish to consign directly to the boutique. Items must be clean and in good or pristine condition.

Drop-offs are accepted during our opening hours. Please place your items in a securely closed bag or garment bag.

Our team will evaluate your items and select those that meet RUSE’s criteria, taking into account their condition, authenticity, style, season and sales potential.

Interested in consigning with RUSE but don’t live in Montreal? Email us at [email protected] with photos of your items. Our team will guide you through the next steps.

To help speed up the process, please bring a completed and signed copy of the RUSE Consignment Agreement.

The evaluation of your items may take up to 7 business days from the date they are received.

Once the evaluation is complete, you will receive a list of selected items by email, including:

• A brief description of each item and its condition;
• The proposed selling price;
• The percentage you will receive if the item sells.

If no items are selected, our team will also let you know by email.

All designer pieces offered at RUSE are reviewed as part of our authentication process. To learn more, visit our Authenticity page.

At RUSE, you receive at least 50% of the selling price of each item.

For certain pieces, particularly luxury handbags and accessories, your share may be higher. We evaluate each item individually, taking into account its brand, model, condition, value and demand.

Our goal is to find the right balance between a price that encourages your piece to sell and an amount you’re happy with.

The proposed price and your percentage are included for each item in the list we send you. Your share is calculated on the selling price before taxes, after any reduction provided for in the agreement.

You have 2 days from the date you receive your price list to respond and share any questions or suggestions.

If you have questions about a proposed price or percentage, please feel free to email us. Our team will be happy to discuss it with you and find an agreement that works for you and helps your item sell.

If we do not hear from you within this timeframe, we will try to contact you again before listing your items for sale. If we still do not receive a response, the proposed prices will be considered accepted and the selected items may be offered for sale, in accordance with the consignment agreement.

The consignment period is 3 months from the acceptance of the proposed prices.

RUSE chooses the most appropriate ways to present your items, including in-store, on its website and on its social media platforms. Online listing is not guaranteed.

At the end of the consignment period, unsold items may be picked up at the boutique or remain on consignment for longer, by agreement with our team.

We will let you know by email when your unselected or unsold items are ready for pickup. Unless otherwise agreed with RUSE, items that are not picked up within 30 days of this notice may be donated to a charitable organization.

Before making a donation, we will try to contact you again to remind you to pick up your items.

You are responsible for contacting RUSE by email to follow up on your sales.

You may request your first follow-up 30 days after accepting the proposed prices. Subsequent follow-up requests must be made at least 30 days after your last follow-up or payment.

Our team will send you a sales update within 7 business days of receiving your request.

When you follow up, our team can prepare payment for items sold more than 10 days earlier, taking into account our return policy and delivery times.

You may choose to receive payment by Interac e-transfer or cheque.

Does RUSE purchase items?

We do not purchase items outright. RUSE operates exclusively on a consignment basis: you receive your share when an item sells.

Will my items be available in-store and online?

RUSE chooses the most appropriate ways to present each piece: in-store, on our website or on our social media platforms. Some items may be offered on multiple platforms, while others are available exclusively in-store. Online listing is not guaranteed.

How are prices determined?

Our team sets proposed prices based on several factors, including the brand, model, original retail price, resale market value and overall condition of each piece. We always aim to find an agreement that encourages the item to sell while providing the consignor with an amount they are happy with.

Can the price of my items be reduced?

After 2 months on consignment, RUSE may reduce the price of an unsold item by up to 20% of its original price to encourage its sale. Your consignment percentage remains the same and is applied to the selling price after the reduction.

How do you verify the authenticity of items?

Our team examines items as part of its authentication process. For certain eligible items, once the price has been agreed upon, we may also use Entrupy or work with specialized third-party companies to support our verification.

We may ask you for additional information or documentation, such as proof of purchase or a certificate of authenticity. If any doubt remains after verification, the item will not be offered for sale.

In some cases, authentication fees may apply. If so, we will inform you before proceeding.

What happens if some of my items are not selected?

We will let you know by email when your unselected items are ready for pickup at the boutique. Unless otherwise agreed with RUSE, items that are not picked up within 30 days of this notice may be donated to a charitable organization. Before making a donation, we will try to contact you again.

Can I pick up my items before the end of the consignment period?

Yes. Please email us and provide 2 business days’ notice so that we can prepare your items.

For certain items that have undergone external authentication or preparation for online listing, a fee of $50 per item may apply if they are withdrawn before they have been offered for sale for at least 2 months. We will let you know if these fees apply before preparing your items for pickup.

Could my items be loaned out?

On rare occasions, certain items may be loaned for a short period to stylists or other collaborators for creative or editorial projects. These collaborations help showcase pieces to a new audience and may contribute to their sale. RUSE assumes responsibility for the items during these loans.

Do you only accept seasonal items?

We select items based on the season and the needs of our inventory. Drop-off periods may vary depending on the weather and the collections we are looking for. To find out whether the timing is right for your pieces, email us at [email protected].

Are there any brands you do not accept?

We do not accept items from fast-fashion brands such as Zara, H&M and Forever 21, or from low-cost online retailers. We aim to offer our clients quality pieces and encourage a longer life for fashion.

High End
Alexander McQueen
Balenciaga
Celine
Chanel
Dolce & Gabbana
Dries Van Noten
Fendi
Gucci
Miu Miu
Prada
Saint Laurent
Valentino
Versace
Vivienne Westwood
Yohji Yamamoto

Medium End
032c
Acne Studios
A.P.C.
Diane von Furstenburg
Eckhaus Latta
Gosha Rubchinskiy
Just Cavalli
Marc by Marc Jacobs
Maryam Nassir Zadeh
Opening Ceremony
Sandro
See by Chloé
Totême
Undercover
Y-3
Zadig & Voltaire